Rose M.

I have tried to get a refund on the VIP service to no avail. Apparently the checkout automatically assumes you want to be a VIP member and you have to opt out so as not to be charged every month. This is not clear at the checkout. It very misleading and I am totally dissatisfied with this website and will be posting on as many review sites as possible. My bank is in the process of lodging a complaint to receive the "stolen" money back. I consider it stolen as it was taken without my knowledge and it appears I am not alone.