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Rosemary M.

Contributor Level

Total Points
80

1 Review by Rosemary

  • PuraVidaBracelets

11/30/22

I ordered some bracelets for someone and then realized I had already ordered them about a month earlier. So I quickly (within the hour) reached out to Puravida to cancel my order. No customer service at all - you have to email them, which I did... then after about an hour they answered me to tell me it was too late for a cancellation... they said my order was already "being pulled" at the warehouse. I can't believe it. When can't I cancel an order after only ONE HOUR? Never again will I buy from them. They have no customer service and only want your money - so when you place an order BEWARE!

Tip for consumers:
There is basically no customer service at hand - only email. And order cancellation is non-existent. Once you place your order you are committed. Buyer Beware.

Products used:
Bracelets and a ring

Service
Value
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