Rosie L.

I wish I had read a couple reviews of beauty.com before ordering from it. Buyer beware, just because someone mentioned them on youtube doesn't mean it's a site to buy from. I placed an order with them for over $100 exactly a week ago and it's still pending. I understand it's the holidays and it may take some time but they charged my credit card and then returned it without my authorization, which is very concering considering because someone who supposedly works for beauty.com called me to verify that I placed this order. I emailed them asking why it's still still pending and they gave me an answer that's not very clear. So I'm not sure if I should cancel. I really want the free samples but its a Xmas gift so I really need it before then.:-(