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LPT Medical sold me a "brand new" oxygen concentrator for $2,700 which did not even last for 1 year. It has a 3-year warranty. I tried to ask for a replacement, then I was told to pay $90 for the shipping of the returned unit and another $390 for the loaner including shipping. When I was about to pay for the $390 loaner, customer service said that there's no available unit. Then, I went online on their web to buy another unit, they have available unit for sale at $2,900. I feel sad and disappointed. I am a senior citizen, living on my meager retirement. I cannot even trust this company to provide me an oxygen concentrator so I can live longer. Really, really, really sad!
DO NOT BUY FROM THIS COMPANY, NO MATTER WHAT!
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