After 13days they have still not requested any information from me. There's no contact number, only email. I still have not received the ETA visa application number.
We apologize for any misunderstanding. We remind you that we are a processing agency and that the applications are approved or denied directly by the governments of the countries, it does not depend on us.
Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.
You can do so directly here: https://www.onlinevisa.com/contact/
Thanks
-Online Visa Team.
Rovarn Has Earned 3 Votes
Rovarn N.'s review of HandyVisas earned 3 Very Helpful votes
Hello Rovarn,
We apologize for any misunderstanding. We remind you that we are a processing agency and that the applications are approved or denied directly by the governments of the countries, it does not depend on us.
Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.
You can do so directly here: https://www.onlinevisa.com/contact/
Thanks
-Online Visa Team.