I ship with Zara a lot but when I went on vacation I bought a dress and I didn't like it so when I came back 30 days later I wanted to return it for something else and they told me it was to late really? I went on vacation people I wanted to exchange not return but the girl that took my call said no your to late you have to keep the item ok no problem I will keep the item and you lost a good customer I will never shop here there are many other stores with better customer service.