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Tripsite twice now overbooked and tried to force me to share a tiny cabin. When I refused they offered a closet with bunk beds and no bathroom for a week long trip. When they fixed it the first time in 2020 I thought it was a mistake. Covid caused the trip to reschedule twice. Now they just did the same thing again. They will keep taking new bookings at their office and force people to room together then blame it on the Dutch office saying they make mistakes. The trip with my family I've waited 2 years for is ruined. Save yourself the stress!
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Tripsite is NOT accountable, to their customers, regarding Covid-19. This company claims that...
Hi Roxanne, I'm sorry to read your comments. I don't understand you mentioning we overbooked you in 2020. I only see we RE-booked your reservation two years in a row and are so thankful for your patronage. In 2022 (after two very messy years) the local tour operator for your boat did mistakenly overbook your departure. This was simply not an error of Tripsite and we did everything we could to accommodate you. Fortunately your brother was kind enough to take a crew cabin and your reservation was unaffected. After all was said and done, we were able to book everyone as promised and no vacations were ruined! I do apologize for any stress caused. Thank you for your consideration.