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A painting I purchased from am artist in France was damaged in transit and the artist promised to replace it. 6 months on and I'm still waiting. Catawiki don't want to know and have said it's up to ke to contact the artist directly...which I have done several times to no avail.
I've deleted my Catawiki account and will now buy from reputable artists via reputable galleries
Tip for consumers:
Catawiki Customer service is ZERO out of 10!
Products used:
Purchased a painting
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This title "Buyer Protection" is only for making money. Catawiki only protect company that they...
