I have been buying and selling with EBTH for years now and I have always had positive experiences. I have seen a lot of negative reviews about the company and I suspect that at least some of them are more about buyers remorse than an actual problem with EBTH. Everything they sell is represented as pre-owned. Every item has very detailed pictures and even has descriptions including flaws. You have to look closely at items before you bid. Not every item is in perfect condition, as with every other auction house I have encountered. Yes, they have high commission fees, but as a business, they have a lot of expenses to cover. I know the commission fees and have to accept the contract terms before EBTH will agree to accept any of my items every time I ship to them. With that being said, EBTH is a great place for finding fun and unique items at a fair price. It's also a great place to make extra money. From the time you contact them with a list of items that you want to sell until you receive an actual check is generally about 5-10 weeks in my experience. I often plan ahead to fund Christmas spending, vacations, and any other special expense I might have. It's also really fun to watch your items at auction.