Purchased Fifth hitch from them at recommendation of their parts specialist was told if it did not fit or work return would not be a problem. Got the product and then found out it would not fit in my truck. Was then told after i contacted they did not accept returns on this item. Had to threaten to sue in small claims and they finally took the return but my fees were almost 1/3 of the cost of the item a little over $400. Do not use these people they lie and will do anything to to sell a product.
Hi Roy- I am sorry to hear about the frustration you experienced with your order. All items that are non-returnable should be labeled as such on the product page so that problems like this don't occur, and I am sorry if that was not the case for your item. Additionally, if you placed your order with one of our sales representatives and they accidentally gave you incorrect fitment information, we can get those return fees waived for you. If this is the case, please contact us at onlinesupport@ autoanything.com with your order number so we can get you taken care of.