I bought a figure on april 28st 2021 (order *******), aka more than a year ago. I've sent dozens of emails, I've tried to contact them in all ways I can, but nothing. They just stole my money and as you can see everywhere online, I'm not even remotely close to the be the only one going through it. Please never use them.
Tip for consumers: Please NEVER use this website. NEVER. EVER.