Ordered personalized cards in Nov 2023. They were never delivered. Contacted customer service and the agent offered to reorder. Second order never arrived. Contacted customer service and offered again to reorder. Because my schedule has me traveling it's too late for me to get and mail cards so I requested a full refund. Per customer service agent they're only offering me a reorder for which I do not want. A full refund has been requested. Oddly enough their telephone lines are inoperable. Never order again! Avoid.