- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Due to the arrogant and rude manner with which a young male dealt with my telephone queries, I have just cancelled two separate bookings for accommodation I had previously made with booking.com. For the majority of us, dealing with customers in a polite and courteous manner is common sense. Clearly, booking.com needs to train its staff to behave like this.
Rudy D.'s review of Booking.com earned a Very Helpful vote
Rudy hasn’t received any thanks yous.
Rudy doesn’t have any fans yet.
Rudy isn’t following anybody yet.
Empty.
I've been trying to get my money back from booking.com cancelation for the longest time ever. The...
I purchased a 7 day stay at L'baurge in Lake Charles the week of 4/14/24. I was told that this...
Hello Rudy,
I am sorry to hear about this.
Booking.com prides itself on providing the best possible customer service. I would like to look into this for you further, and see if there's any way I can address this. Can you please provide me with your bookings number?
Regards,
Salvador
Booking.com Customer Service Team