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Russell B.

New York state

Contributor Level

Total Points
80

1 Review by Russell

  • US Birth Certificates

4/27/24

I requested a birth certificate for $ 149.00 which included the expedited processing. I have waited almost eight months and still haven't received my certificate. I did receive a refund of $93.00 for the expedited processing but have gotten a total run around on the balance.

Products used:
Birth certificate which I never received

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Customer Care Team R. – US Birth Certificates Rep

Hello Russell,

We are sorry to hear about your experience. Our goal is to provide a transparent and trustworthy service to our customers.

We apologize if there was any miscommunication regarding the pricing details. We value your feedback and will use it to enhance our processes.

Please share your contact information with us, and we will personally ensure that your concerns are addressed promptly.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us

Thank you for your understanding.

Best regards, Selena

USBirthCertificates Team

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