Russell T.

This used to be a pretty good site. Our family have used it as a cloud-based way of sharing family photos since around 2008 - we purchased the lifetime option for a one-off fee of $99. For the first few years it was just fine - uploading images and videos worked great, and the albums were organized intuitively.

The last couple of years have been a disaster though. Here's the main issues from my POV:

- The revamped website is clunky - it's difficult to browse by date.
- The desktop uploaded no longer works for me - so I can't upload images or videos any more from my PC.
- If I try to upload images from Google Drive, the images claim to have been uploaded, but you can't see them anywhere.
- Many images from albums uploaded long ago seem to have gone missing.

In short, we entrusted our family memories to this website, and what used to work very well is now useless. I'm not sure if or how we could ever get these images back.

Something horrible has happened, and it's very very disappointing.