Ruth C.

I have been purchasing clothing from Woman Within, Full Beauty, & Jessica London for over 10 years. I have been satisfied, but quite frankly I never pay full price. I wait until they have a percentage off or cash back offer (the cash back is with a purchase of $50, $75, or $100.) If I am not satisfied with something, I return it. I do not expect when I buy online for it to be exactly as it is described. If there are reviews, I always read them. It really helps to not bother with items that others have found unsatisfactory but helps also with items others think are great & worth the investment. I belong to Full Beauty's membership club. Its annual fee is either $20 or $30 & has been worth the money for me as shipping is around $4 and free returns. The thing I don't like about it is not able to get the good shipping deal on Woman With & Jessica London even though they will accept Full Beauty credit card & are part of the same company. Since they switched over to Comenity Bank I do have to admit when I have a problem they are not as "user friendly". However, I have noticed any of the companies that used to have their own credit cards and switched to Comenity are the same. The retailers must get a really good deal from the bank, and the customer doesn't have the comfort level they had before the switch to Comenity. With all of this said, one has to give them more than one chance and to READ THE REVIEWS. Sorry, they have gotten so many complaints.