Ruth F.

Several months ago I purchased a $250 voucher for solar screens for my home. The vendor, Valley Sun Screens, refused to honor the voucher unless we made a minimum purchase. This was not one of the terms of the deal. The vendor said BuyWithMe had made an error when they printed them I contacted BuyWithMe to get a refund. They responded right away, saying they had contacted Valley Sun Screens and confirmed they were not going to honor the voucher. They credited my account and assured me the credit would not expire. I thanked them, but said I want my money back because I don't anticipate buying $250 worth of vouchers from them any time in the near future. They refused, saying since the merger with Gilt they do not have member payment information. I intend to pursue this and get my money back, though I'm not sure how. After this is resolved I will not ever purchase another voucher from them, no matter how good the deal is!