Ruth G.’s Reviews of East Bristol Auctions & more

Ruth's Profile

Review 1
First Reviews
0
Votes 3
Thank Yous 0
Fans 0
Profile Views

62

Contributor Level

Total Points

Auction

9/20/21

After buying from East Bristol many times over the last 18mths and always collecting before storage cost were added to any winning lot, imagine our complete and utter dismay when we discovered that This auction house sold our winning lots valued at over £1000! The did not even have the professional courtesy to contact us and say no one had collected our winning lots.
A courier service who had is well known to East Bristol Auctioneers was booked to collect our stuff as we were still in Australia due to Covid awaiting return.
They sold our items with NO contact to us. We had no idea they still had them. My husband went to collect a chair from them in August and they never said to him that other items were still there.
It was not until I returned to the UK in sept and went thru our furniture did I notice we were missing things for the house.
We will never buy thru East Bristol again. Many many other auction houses have been only too kind and understanding with our predicament. Shame on you.

Tip for consumers:
There are heaps of other auction sites who treat customers much better.

Products used:
They took all our winning lots that we paid in full and sold them on us. We had no idea they still had these items. They said they had to sell them to claim back storage fees, but not once in the 9mths did we get an invoice for storage fees..we had no idea that they had our winning lots. We were in Australia and the courier that was supposed to collect them did not and he did not tell us he forgot to collect them.

Service

Value

Shipping

Returns

Quality