Started out great. Easy…prepaid shipping—was the only place that took my all in one desktop computer. But never received any further emails/confirmation/money. Sent an email about 3 weeks after I knew it had been delivered. No response. Finally, had to call—found out the confirmation emails come from a different address than Sellbroke. Com—and the address they reported as sender still wasn't anywhere to be found. Settled on a slightly lower price than expected over the phone (apparently we have a difference of opinion on "like new"). Did receive the electronic email link quickly (Zelle) after phone call, but that also comes from a different business name and never got the receipt directly from the business. Glad I was persistent! Beware to look for different business names/emails (and none of this is noted in the original email/order receipt)! Be prepared to call!