Ryker M.

I really wanted to rate this experience higher with Champion Kilts but unfortunately it has been a problem.

Major language barriers causing problems in basic questions.

I measured according to their measuring guidelines, but when I got the kilt it was an inch shorter than what I specified. I emailed my complaint and they admitted to the mistake.

They emailed me back and said that they would replace it with the original order length. I asked for a refund or a replacement with a longer length (which was no more expensive than what I originally ordered). At this point the email communication stopped. I needed this kilt for a wedding I was officiating, but because I've been trying to figure this out I will not have it in time

I will have to order from someone else. And now I have a 220 dollar leather kilt I can't wear and no communication with the company.