I've read ENA off and on since either 2008 or 2009, even back then there were some incredible posters who gave such wise, thoughtful and kind advice.
I've read these reviews with the 1 stars, complaining about Holly and JMan... those two have consistently been some of my favorite commentators! They are not rude, mean or bullying anyone, they simply tell it how it is, and have different styles.
JMan is eloquent, yet not too wordy, and always gets to the point of the problem. He frequently brings up a perspective that should have been obvious, but no one else thought to point out. His advice is often worth it's weight in gold. I find it fascinating anyone could ever be offended by him, however truth itself seems to be offensive these days.
And Holly is able to give the most remarkably concise comments/answers. She asks the pertinent questions, and yes, asking someone why their standards are so low is something important for them to consider. Telling them they should probably get tested, is tough but truthful. Complaints about her (and JMan) come across as frivolous or done by Snowflakes. I've seen her go out of her way to try to understand an issue many times.
Anyway, its a great site, if anything it can be too addictive unfortunately.