I booked non-refundable air ticket through 'Easy my trip' in Air India airlines. I cancelled the ticket and there was cancellations charge of Rs 8354/- per person intimated by 'Easy my trip' where as before cancellations,I checked through 'Air india' web site and it was mentioned that Rs 4000/- per person will be the cancellation charge. I complained to 'Easy my trip' for over charging. They informed that '' Air India" should be approached for clarification. When contacted ' Air India', they stated that since ticket has been booked through a travel agency, I should get clarifications from Travel agency only.
Thus, what ever cancellation charge amount mentioned by Travel agency, that became final. There is no means to find out the actual cancellation charge.I even requested 'easy my trip' to submit a proof that 'Air India actually charged an amount Rs 8354/-. But they just took their stand for me to contact 'Air India office only.
Thus my advice is that to book a non- refundable Air ticket through a travel agency, all precautions need to be taken to avoid excess cancellation charge imposed by travel agency.
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