I paid over £200 in early April for two Van Morrison tickets. Not only is this way over face value but I have not received them. Viagogo say I was sent them and that I signed for them and only after numerous complaints have they agreed I have not received them but that they were sent to Milan. Despite me asking for courier detail s so I can look into it they refuse to give them. It's impossible to email them direct or speak to anyone on the phone to try and resolve this. Only after I posted a poor review on FB and other sites did I get an email from them saying they have contacted the courier to 're-send them. This was over ten days ago and they have still not arrived. Still no name given of courier and now I'm asking for a refund. Do not use. Read other reviews on them only wish I had.