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Samantha D.

Contributor Level

Total Points
81

1 Review by Samantha

  • ModaXpress

3/14/23
Verified purchase

I live they're jeans they're so comfortable and stretchy. But when I had to go a refund on 2 pairs of shorts I had to pay for the shipping back, which wasn't a big deal or the fact they only give you a refund as a gift card, whatever, the problem was I was supposed to get a refund of almost $50 for the 2 shorts I sent back then got an email saying my $18 refund gift card was ready. $18?! That's Les then half of what I paid! Even if they charged me the "15%" restocking fee(which they're was no reason they had to) that's only around $7. Not over $30. To say I'm angry after being a loyal customer is the very least

Tip for consumers:
Make sure your don't need a refund

Products used:
Pants

Service
Value
Shipping
Returns
Quality

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