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Samar N.

Germany

Contributor Level

Total Points
83

1 Review by Samar

  • PatPat

12/11/20

You find some nice things, but the sizing is just horrible. Be aware that you can't return the item until they approve the return
The customer service ws very helpful though and solved my problem, but i won't be purchasing from them again.

Tip for consumers:
Check the return policy !!

Products used:
The bed bumper, the clothes didn't fit my baby

Service
Value
Shipping
Returns
Quality
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PatPat .. – PatPat Rep

Hi,

We apologize if the items you received did not meet your expectations.

We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.

If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Should you wish to learn more of our Refund and Return Policy, kindly check on the link below:
https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902

Samar Has Earned 3 Votes

Samar N.'s review of PatPat earned 3 Very Helpful votes

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