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I have been trying to return two products I purchased from them for almost 2 months now, I ordered them as a gift, and they were late, but more importantly the recipient wanted something else so I initiated a return in December. I have tried contacting support multiple times by email and have received no response. I reached out via chat and was told it must be escalated and can only be done through email.
Products used:
None, it was a gift that was returned.
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