Sameer R.

The company tracking service is fraudulent and their customer service non existent. My expensive orders from REI were sent through this service and I have received none of them. The tracking claims that it was left at my front door, but no delivery attempt was made as I was home the entire time and I have video recordings which show no delivery person from this company whatsoever. I created customer service tickets for both my packages with this company and its been 2 days without any responses.

Whenever booking through Airbnb, use an international credit card and book in the local currency. This is what I saw in Marrakech, the hotel room in MAD was 361, which the credit card exchange charged at USD 40. The same hotel when searching in USD shows up for $61 on Airbnb.