For a free shipping I purchased $36 worth of items and waited for a long time. They provided a tracking number and I tracked them every single day without any progress until suddenly they said its delivered out side of my front door. I was taking a walk in front of my door and they totally lied. Miss A said they will not take any responsibility after the status "delivered". My husband went to the usps office and they said to claim to the insurance but I don't know they have insured the delivery or not! I think its a big scam and don't fall for it ladies!