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Sam K.

San Francisco, CA

Contributor Level

Total Points
169

2 Reviews by Sam

  • VectorVest

6/1/22
Verified purchase

I attended a webinar, where I did not learn much about options trading. I could see through the juicy bits that may entice you. The host made a hardsell towards the end of the hour to buy a $2000 value options course for $495, and then suggested buying it for $295 with full money back if we buy RIGHT NOW before the end of webinar. Great, I was almost convinced, so I did a hygiene check on Trust Pilot.

Holy cow! These guys DO NOT ALLOW CANCELLATION on email or online? Read and repeat that once more. You need to call (where some desperate sales association on commission pleads with you to stay on), and the options trade software after the course is $295/mo.

So you cannot cancel, you need an expensive software (which apparently is buggy and not very reliable), and customer service simply does not exist, unless you post a negative review on trust pilot. No thank you!

I am simply writing this to alert other prospects to do their homework before giving in to sleazy sales tactics. I almost did.

Oh also, they send a ton of emails.

Tip for consumers:
Get everything in writing or email, esp. if the phone support promises a refund, or any freebies.

Service
Value
Quality
  • Pottery Barn Kids

1/1/22
Verified purchase

PBK is a scam. They have pretty pictures of great looking kids furniture, all the right checkboxes for fair trade, you pay a pretty penny thinking they will deliver. But they never do! Instead after waiting 6 months for a dresser, and being told its confirmed they will come install it, you get an email a day before that your order is mysteriously cancelled. Something about damage to shipment and you now need to wait another 4 months? Wait what? Our kid won't need your furniture by then? Such a shoddy experience, and customer support is not empowered. I suspect they place an order with their Chinese suppliers after they receive an order and lie about estimates. Never have I experienced a confirmed appointment to install in your home get cancelled, and being told to wait 4 months, a total wait of 10 months! Beware and buy from any other retailer.

Tip for consumers:
Avoid Pottery Barn Kids like the plague! Their supply chain is a giant mess. Even if they confirm an installation appointment after months of waiting and follow-up, they can cancel and delay indefinitely (4 months in our case).

Products used:
None. They still have not delivered and the order is delayed indefinitely

Service
Value
Shipping
Returns
Quality

Sam Has Earned 9 Votes

Sam K.'s review of VectorVest earned 9 Very Helpful votes

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