I can't even believe someone would give them one star? I have been a loyal customer for about 3 years now. They have an incredible customer service team that always responds promptly, you can even text them! The website is diverse and offers a good price range. I, of course, have had some issues with not liking the item or not fitting right (don't forget your ordering clothes online people) but they make returns easy and comfortable. Although they don't give refunds, I always find something else to order with my store credit. Nothing but love for Dollskill. Keep killing the game DK!