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We didn't receive our package and moved and emailed customer service never got back to us. $150 worth of clothes never received any credit for
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I was trying to find 100% Cotton shirts for a client. They wanted Blue. They sent me purple. I...
Dear Customer,
First and foremost, I would like to express our sincere apologies for your experience. We at Wordans make sure our customers are always satisfied with our service and customer experience.
I am sorry to read that we did not meet your expectations and please, rest assured that this is not the level of service that we aim to offer. We value our customers deeply and your feedback is extremely important for us, as it will help us improve our services.
Please email me at tadzio.pasqualini@wordans.com to discuss this further and resolve your issue.
I am looking forward to hearing from you and once again, my sincere apologies.
Best regards,
Tadzio Pasqualini
Head of Customer Experience
Wordans