I lost my birth certificate, went to google the website is the first on the list. Seemed good paid £36.99 for a five day service.Im glad i did not pay the £61.99 service for a two day service. Ordered the certificate Wednesday 14th April. Did not receive and started ringing the company 26th April, there are always engaged or do not answer the phone. Emailed them no response. Response time is 2 days no reply.In the end called my local registery office paid £20.00 got the certificate the next day. Dont rely on crappy websites when you are in an emergency