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Similar experience as other customers...Bought two "US Made Pro grade" hose nozzles thinking paying extra was worth it and assumed high quality given the "lifetime warranty". Problem is that they have the process set up so you think you will get a response after you submit a claim and site states "someone will contact your shortly". However, your claim is never processed or responded too. Very frustrating, suggest you purchase other less expensive products that probably function just as well.
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