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UW have stopped supplying electric to my house 4 days before the transfer to my new supplier takes place.
I have phoned uw and been lied to on the phone by their representatives. This is absolutely disgusting and surely illegal to leave someone in a house with no electric supply. Especially going into the winter months.
I asked to make a complaint on the phone and the representative was taking the mick. May I ask what the complaint is? I think the fact of being left with no supply. I'm off to also speak with trading standards and a few newspapers.
Imagine if this was your mother or grandmother they had done this to?
Tip for consumers:
Disgusting customer services
Products used:
Gas and electric
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