If you value a smooth process or transparent policies, stay away.
- Day 1, I have the option of paying by PayPal, but I want to pay by credit card (stupid me). I ask to pay by credit card. They say, OK, just wait 1 day.
- Day 3. They ask for my ID, photo of my credit card, and the invoices. As my sister purchased these items for me, this is a hassle and a half (why did they not say what was required beforehand?). So I say fine, I will pay by Paypal. Guess what, that has been disabled. There is literally no way to pay for my shipment. I ask to reactivate Paypal. They say OK, just wait 1 day.
- Day 4, They ask for my sister's ID, her credit card, her PayPal invoice, and her bank statements. I point out it is unreasonable to ask for a 3rd party's information. They do not care. I provide it.
- Day 6. I provide what is asked for, despite it being a ridiculous request.
- Day 8, they ask for another of my sister's credit cards, and a picture of her holding up her ID.
So 8 business days later (a week and a half in real days), I still can not pay for my shipment. I will provide what they are requesting, but I wonder what they will ask for next, DNA? Fingerprints? Blood sample?
Any reasonable company would state upfront what is required, not keep adding more and more requirements daily.
Abysmal company - stay away.