I ordered 2 masks one for my 11 yr. Old daughter one for myself
I got mine in a timely manner hers didn't come for like almost 2 months when I did receive it she was away with her grandparents I opened the outer package but not the wrapper, when she got home we opened it, it was damaged the tie was cut on one side. I contacted them and they asked for the outer package I didn't have anymore but I did send pictures on their request. I was only offered a 30-40% refund which I NEVER GOT STILL TO THIS DAY. My emails are ignored and I was given a $5 gift credit for it taking so long for it getting here but it's not on my account so I couldn't even order another with the $5 they gave me. What a rip off. Do not buy from them