I am waiting on a refund 3 months now. I was lied to and told my bank is to blame, for 2 months. Today I spoke to someone that told me that they didn't process the refund because the seller didn't have any available funds. HOW IS THAT my problem when I am a VIP buyer and DHGATE stands behind their sellers? If I bail on a paypal transaction, paypal refunds the buyer regardless if I have money in my account or not! This is ridiculous that I have to wait until your seller decides to add funds. NEWS FLASH, that seller is long gone and/or already signed up for a new account with you and is already making more money. Refund my money or I will contact the AG of China and anywhere else I have to fish for my money back. $254.55! Give it back to me! Order *******.
Do no real with we are working on it. I don't want to hear that, I want to hear "we processed your refund and it will be in your account within 10 business days". I want to hear this is handled, not some fly by night excuse because Ive heard them all from every single one of your reps (with the exception of the one I spoke with tonight). He said "DHGATE is on your side" PROVE IT. Refund me and recoup the money from the seller yourself. Put his account in negative just like my bank account is right now waiting on that refund. HELP ME or you're forcing my hand at looking at my legal options. Please. Just handle this already.