I treated myself myself after a small win from my premium bonds. I have always wanted a diamond bracelet. My friend had bought from this company and was delighted with the price and quality of her diamond ring. I knew little about diamonds and gold but I knew what I wanted and I did as my friend had done previously and telephoned them for advice. After the conversation I had with Matt the owner of lloyds jewellery I felt I knew enough to be sure that my purchase would be as I wanted it to be. I am now the proud owner of a beautiful tennis bracelet, that has been much admired by my friends and ignored by the jealous ones. I thought the safety catch was a little loose and had to return it for rectification but within days it was returned and perfect. I know there are a lot of jewellery sites on the internet but its nice to know who you are dealing with and you can talk to them anytime.