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UPDATE: I reached out to the social media team for tickets at work and within 24 hours my tickets were back in my hands. They did more for me in a day than anyone else i reached by phone or email did in 5 days! If you ever need assistance, social media is the way to go!
I only gave 1 star because zero wasn't an option. This place is an absolute joke! My account was hacked, the way my situation has been handled leads me to believe that it was hacked from within tickets at work. No one can fix anything and I've gotten the same runaround over and over! They some how can't retransfer or recall my tickets, but the tickets I purchased are being resold on ticketsatwork.com right now.
Tip for consumers:
DON’T USE THIS SITE!
Products used:
None because my tickets for a concert were stolen!
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Our social media team is happy that we were able to help you find the tickets that were hacked. If you need anything else please feel free to reach out to us. Thank you.