I ordered 11 albums from this company on December 30th. Despite NUMEROUS phone calls to this company, I have been unable to speak to a person. I also have tried email and chatroom to gain information. The one time that someone was manning the chatroom, the person told me that their system was down and someone would get back to me within 2 days with information about my order. This never happened.
When I wrote customer service, I received an email saying that someone would get back to me within 24 hours. This also never happened.
Luckily, I paid with a credit card, and have 60 days to have this cancelled with Visa. I plan to cancel the order if I do not hear from them within the next two days.
I suspect this is a scam operation.