Very negative. Needed a replacement laptop ac charger urgently - the old one had stopped working. Paid my money, and the first communication was 3 days later when they told me it would take at least 12 days to arrive. What's the point of that?!?
It finally arrived but the transformer part is across rather than in line with the plug and won't fit in the tight space where it needs to go. It's certai nly nothing like the original charger I received from the manufacturer and have to agree that it's most likely counterfeit.
Will be asking for a refund - having read the reviews here I don't jhold out much hope.