Sandy S.

I bought a word punch board from them. The first time I used it one of the lettered broke while trying to separate it from another letter. The instructions said the letters could be stored by attaching them to one another. In order to get anything done about this problem, the customer service rep must deal with the manufacturer. It has been 10 days and still no response from manufacturer. Today via email the rep suggested that maybe I could donate or regift the No mention of the $33 I spent on it. I will never order from them again. Their return policy is awful even if you have a defective product.