THIEVES! I would never us this company!
We booked flights and due to passport issue could not board the flight to Peru.
The Esky fight was 3 weeks away booked on Latam airline. The Esky associate said we could not change or get money back unless I confirm with Latam.
I called Latam and they were lovely. The sales person there said no problem refund is available but it must go through the booking agent. They also said why is the booking agent asking you to call when it's there job!
These thieves at Esky will only give 100 dollars of the 850.00 we spent liar looser jerks. Be WARNED
Date of experience: February 27,2023