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Santanu C.

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Total Points
81

1 Review by Santanu

  • Cbazaar

5/24/18

I recently ordered sarees to be delivered to my family members in India. When I made the purchases, they should a delivery date which was about 2 weeks from the date of purchase. After I placed my order, they first charged me and immediately got an email that shipping will be delayed. After about a week later, I got another email that due to some product problem, shipping will be further delayed.

These people are just trying to con buyers in the name of online e-commerce business.

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Sonia M. – Cbazaar Rep

Dear Santanu,

We always strive to ensure our products meet your expected quality standards and live up to our delivery timelines! Unfortunately we could not live up to your expectations this time! As your product SAVZTEI2 from the order 200193552 could not pass our double step quality check process!

Reason: Cbazaar operates as a managed marketplace business model where the products are sourced from various manufacturers once an order is placed, just like how Amazon supply chain works. While this kind of business model (marketplace) helps us to keep costs low and enable customers to get products at a very low price, it also comes with a challenge of not having assurity on the below two aspects.

1. Quality of the product as per Cbazaar's quality standards (Double step quality check process)
2. Availability of the products

It's very unfortunate to see this happen in your case, which is a rare scenario! Hence we recommend our customers to buy Bollywood Vogue and EthnoVogue products which are 100% quality compliant since they are produced by Cbazaar & designed by our Ethnostylists to best fit any shape & size which is guaranteed!

Regards,
Team Cbazaar.

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