Sarah A.

I needed to unlock my iphone 7 went on the website and paid the £23.99 to get this unlocked. I was told to wait 24hours and i would get a code. The next day i get an email stating that in order for me to release the unlock i will need to pay an extra £76.79. It was not clear at all that the initial payment was only to check if it can be unlocked. OBVIOUSLY I KNOW IT CAN BE UNLOCKED I WOULD NOT PAY SOMEONE £23.99 JUST TO TELL ME THAT!

When i asked for a refund they stated that once the order is submitted a refund can not be issued for the pre-order. So unless i decide to pay them nearly £80 to unlock my phone i just gave them £24 to tell me it can be unlocked. I can buy the the handset again second hand for that amount! Makes no sense.

Please STAY AWAY from this company unless you want to be throwing money away.