Sarah B.

I had my eye on a duvet cover and shams from Annie Selke for months. Waited till their Black Friday sale to order it at 20% off since the cover was so expensive had more than $600. When I received it, I realized the color was wrong. I called to do an even exchange for a different color. Was told they don't do exchanges. I would have to return the set and order a new one, but then I lost the discount from my Black Friday order and had to pay full price. Bummer, but whatever.

I returned the original set and the tracking number shows it was received back at their warehouse December 17. It is now January 15 and I still don't have my refund of the over $600 that is owed to me.

I have called several times to inquire about my refund, and each response has been ruder than the last. I was told to allow three weeks for the refund to be processed. When three weeks have passed, I called again and I was told I would just have to wait like everyone else, they are busy because of the holidays.

Last week, I was sent a copy of a credit memo showing that my refund was processed, but the refund has not yet been made back to my credit card.

I am the owner of an e-commerce company, and I would be horrified if anyone on our customer care team treated a customer this way. If it takes a company a month to process a refund, there is a problem with your business.

Wish I had read the reviews for this company before I placed my order. Oh, and did I mention how overpriced the items I ordered were? Made in India. Nice enough, but nothing extraordinary justifying a price of over $600.

I must agree with the other reviewers who said this is a dishonest an unethical company. Stay away!

After my application, I had to wait nearly a month for an appraisal. When the appraiser's report finally came, it was full of omissions and glaring inaccuracies and valued at far less than Zillow‘s estimate or the estimate of local real estate agents. As a result, Ameisave lowered the amount of funds available to lend and increased the fees from their orgininal estimate. In my opinion, a bait and switch. Despite my appeal for a correction of the appraisal report and documenting the inaccuracies, there has been no response from AmeriSave. Stay away from this lender who, unlike most lenders, charges an upfront, non-refundable $500 application fee. Horrible experience.