Sarah D.

Parent was receiving food. Delivery ppl would only take a minute for elderly to reach door and leave. And say parent did not ans door. Nor ans tel as parent had to walk back to tel. Very slow. Ended up in hospital. Then MOW rude person says no food as route full….on waiting list. We know this is revenge because parent complained. Beware the scam run on our elderly.

Tried to order another item…. The site does not recognize my past email…. Yet I get all kinds of their junk mail…. Site asks for NEW EMAILS EACH TIME YOU ORDER…. So who is to say that this newest added email is going to work in the future? What a crock website…. And NO CUSTOMER SERVICE. WHATSOEVER WHEN YOU EMAIL FOR A FIX…. The heck with it…. Taking my business elsewhere!

They never send out package within the 2 day shipping you pay for…. Lots of reviews are phony…. Amazon itself does not allow perfectly in rule, postings of products you have bought, even giving a 5 star review. Act just like Facebook behind the scene kooks.
Now the price is jumping up to $139 per yr…. No thanks. I have found Walmart just as good for what I want, mostly sent Fedex, so I get faster from there! Much was sent out from Amazon via usps…. And took forever. Some things take a week, but at least I am not having to pay shipping on Walmart either…. Plus tv streaming via Amazon ALWAYS froze or took countless attempts to watch the movie, it got ridiculous. Used to be good but totally downhill the past several yrs…. BYE AMAZON….

Delivery address is on Right side of road as you enter street. Idiot UPS driver parks ACROSS THE ENTIRE OPPOSITE SIDE OF STEET IN FRONT OF THAT HOUSE. Driver then jumps down from truck open door which faces side he is now parked on…. Walks to BEHIND HIS TRUCK AND RUNS OUT FROM BEHIND IT! Wow…. So unsafe…makes no sense whatsoever…. Then walks back and walks across the front of his truck to enter the open door. Leaves.
Why the heck did he not stop at the delivery house on the right side of the street to begin with? Safer…. Faster. No use complaining to office in Jax NC…. Heck, their boss does nothing. Laughs at the complaints from what I have been told…from another neighbor who put in a separate complaint…. Ridiculous.

I have used this service x4 now, and stopped. Every single time, items are missing, they say are not in store. Not true! They are…. Just timed or too lazy to include them. YET THEY CHARGE ADDITIONAL FEES AND DO NOT REIMBURSE as in express service…esp if half of them missing! Ridiculous.

Changing the store I ordered from in the choices for my zip code…. Made a TREMENDOUS difference! Things are so much better, excellent delivery now…. Try that and see if it works for you…and even more funny, doing pickup after they shop for me, at this new store I changed to, EVERY item is in the order…. Seems certain stores just do not have good employees…