I have bought so many things from Amazon over the years and hope to keep using the website forever. I ordered a costume for my brother that was ill fitting and not the same fabric it was advertised as. After contacting the seller he said we couldn't return the product because the package was opened, when we sent him another message demanding to return the product because we couldn't look at the product without opening the package and that's the only way we knew it was wrong, the seller said we could return it for a 50% refund. I contacted Amazon promptly to file a claim and not only did they make sure the money was refunded the same day, they told we didn't have to send it back because the seller wouldn't provide a prepaid shipping return label. They respond quickly and go above and beyond. I would recommend them to anyone!