Sarah H.

In this day and age of fast tech Uniqlo is sadly slacking. I refer to their offer of a "welcome £10 voucher" for new customers. Straightforward one would assume especially as many outlets do the same and the "welcome coupon" appears instantly at the online checkout.
Not the case with Uniqlo. The advice is that the voucher takes 24hrs to arrive in our email! Not terribly helpful when you have a basketful of goodies! Oh and there are no guarantees that your voucher will appear at all.
So contacted "helpbott" - an hour later and having been cut off from a "live agent" no further forward and advised wait for 48hrs! Phew Uniqlo really does want me to have a "fast retailing" experience ….to please and satisfy customers (me).
Sooo I would like to thank Uniqlo because I have in fact saved myself £450! How, yep emptied my basket.
I wish more retailers were the same; I could save my self a fortune