My sister found the Promever website and we purchased a prom dress from them. The dress looked nothing like the picture and it wasn't completely sewn. I contacted them about it and demanded a full refund and a billway so i can ship their product back to them. I basically got the same response that they told you guys. These crooks said they only offer an 8% refund out of the $180 +shipping I spent and that i should keep the dress because it is a beautiful dress. Never have i felt the urge to slap someone like i did then. These guys are operating a fraudulent business. Please steer clear. DO NOT FALL VICTIM!
My advice to everyone always do your research about any new stores you might be interested in purchasing an item from. Wish we had read these reviews before we wasted that money.
If i could give a 0 star I would.